Refund and Cancellation Policy

Scope

Programs and events are provided by INSTITUTE FOR INTEGRATIVE AND FM EDUCATION PRIVATE LIMITED. This policy applies to enrolment in the Functional Medicine and Clinical Nutrition program, to Continuing Medical Education for graduates, and to registration for paid events.

Program specific terms

Each program's enrolment terms, which you receive and accept before payment, set out whether a refund is available, the period within which a request must be made, and any amounts that are not refundable.

How to cancel or request a refund

Contact the Admissions Team on +91 84606 18499 or +91 91576 56664, or at admission@iifmedu.com, or use the contact page. Include your full name, the email used at enrolment, the program or event concerned and your payment reference.

How approved refunds are paid

We respond to refund and cancellation requests within 3 working days. Approved refunds are processed within 7 working days of approval and returned to the original payment method. After processing, the time for funds to appear, usually 5 to 7 working days, depends on your bank and payment provider.

Failed or duplicate payments

If your account was debited but the payment failed, or you were charged twice, the amount is normally reversed automatically by the payment provider. If it is not, contact the Admissions Team with your payment reference and we will arrange a full refund of the failed or duplicate amount.

Transfers and deferrals

If you are unable to continue with a cohort, you may ask to move to a later one. Requests are considered individually.

Changes by IIFM

If IIFM cancels, reschedules or materially changes a paid program or event, affected participants will be contacted directly with the options available to them.

Your statutory rights

Nothing in this policy affects rights you have under the consumer protection laws that apply to you.